Tiny Love Symphony-in-Motion Remote Mobile
by Tiny Love
(Click here)
Product Summary
Manufacturer: Tiny LoveBrand: Tiny Love
Model: 596
Product features:
- Activate mobile without disturbing baby
- Specially arranged classical music pieces in the mobile by Bach, Mozart, and Beethoven, 15 minutes each
- Four different types of movement and motion
- Soft and colorful geometric shapes angled to baby's direct line of vision
- Volume adjustment
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Description of Tiny Love Symphony-in-Motion Remote Mobile
The Symphony-in-Motion Deluxe developmental mobile is unique in that it combines a multitude of fascinating movements and motions to captivate and stimulate baby's developing senses, with the finest developmental classical music by Bach, Mozart and Beethoven, carefully selected and adapted by top musicologists, for maximum enjoyment and developmental benefits. And now, our popular Symphony-in-Motion Mobile comes with remote control, so you can activate the mobile without disturbing baby.Baby Products Reviews of Tiny Love Symphony-in-Motion Remote Mobile
Customer Review: It can be fixed!
Summary: 4 Stars
My father purchased this mobile for my daughter when she was 1 month old. She LOVES it! I highly recommend this mobile. Obviously, it is expensive, but not much more than the ones that match bedding, which are generally pastel colors and although very cute, not very captivating. There is great contrast on each animal and there are parts that slide up and down on the bars of the mobile that capture my baby's attention. I can count on her being drawn to this for the 15 minutes it plays. I will be really sad when she can start grabbing it and I have to put the mobile away.
However, after a little over 3 months, it stopped working. I had the original receipt, but not the box, so BRU exchanged it for the exact same mobile and kept the box so they could send the broken one back. The second one worked for about 5 minutes and the music sounded really bad, Needless to say, I was very sad and upset because my baby loves it and it was a very costly item that I want to use with future kids. After this trouble, I checked these reviews and realized the problem was not unique.
THE GOOD NEWS, I called Tiny Love Customer service (1-888-Tiny-Love) just before Christmas and told them the problem. They said they have had several of the same complaints and they have fixed the motor in the music box. They asked me for a number on the unit and sent me a new music box. I received it just after Christmas, no more than a week after calling them. I was VERY impressed. I read a couple reviews that mentioned that the customer service was really bad, but I did not have that experience. The new one has worked fine so far (1 month later) and the music is nice like the first one purchased. (I also just noticed that you can fill out a form online to get a replacement part.)
A couple of negative things.
1. The remote is useless. You have to set the remote setting on the music box itself to get the remote to work...what's the point?
2. It would be nice if the music and mobile were independent of each other. I have the Kick and Play piano (which she loves) under the mobile so as she gets excited by the mobile, she starts kicking the piano, however, as you can imagine, the music from the mobile overlapping the music from the kick and play piano is quite unnerving :-)
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