Medela Pump in Style and New Pump in Style Advanced Breast Pump Tubing - Pack of 2
by MEDELA
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Our Price: $9.00 Availability: Usually ships in 1-2 business days Category: Baby Product See more product details |
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Baby Products Reviews of Medela Pump in Style and New Pump in Style Advanced Breast Pump Tubing - Pack of 2
Customer Review: Get for Free from Medela Customer Service
Summary: 5 Stars
I called 1-800-435-8316 (like other reviews mentioned to do) and explained that I have some mold in my tubes and I have taken the steps to clean the tubes but am still concerned about the discoloration of the tubes from the mold. I asked if I could order a replacement set of tubes and the service rep. said she'd take my name and address and send me a 'complimentary' set of replacement tubes. She then asked if I wanted the optional email tracking and I gave her my email address. (This was like 2 minutes ago, so I am waiting on the confirmation email). Will update this review when I receive the tubes in hand.
Maybe the best tactic is to play ignorant when you call and not just say, "hey give me free tubes", but address an issue with the tubes and inquire about ordering a replacement set and see if the rep. will offer a complimentary pair.
Customer Review: Just ordered for FREE from Medela
Summary: 3 Stars
Glad I read the reviews here first! I just called Medela customer service today 4-20-2010 and they offered to send them to me free. I went through the automated system and finally got to the choice of pushing 1-to purchase Medela breastpump accessories or 2-to get info on Medela products and accessories. I chose option 2 on a hunch, after reading that some people had to pay when they called Medela. I told the nice customer service lady that I have searched all of the local stores (Target, Babies'R'Us, etc.) and still can't find the tubing (very frustrating indeed!) and she offered to send them to me free as a courtesy. She said they will go in the mail tomorrow and should be here in a few days! Maybe the difference is in which automated option you choose and which department you get shuffled to?Customer Review: Got them for Free from Medela - plus Priority Shipping.
Summary: 1 Stars
After my husband melted mine in the sterlizer (take note- dont do this!) I started freaking out and looked everywhere locally to find these. All to no avail. I knew that Amazon would have them, but after reading the reviews I figured I could call and ask, no harm if they said no. After just 5 minutes on the phone, explaining to the girl my situation (she was super friendly) she said that they did in fact supply them free of charge and when did I need them by? I told her that I was due next week, and she informed me that they would be happy to send them priority mail to me so that I could have them in time. I have already recieved the confirmation code for the mailing and they are scheduled to be here in 2 days. Fantasic! Please don't waste your money - just call and ask!!Customer Review: Item works with original PIS
Summary: 1 Stars
EDITED REVIEW: This tubing actually works with the original PIS (as well as the new PISA manufactured post 07/2006). Set 4 Baby's packaging and customer service reps rudely insisted that the item I was sent will not work with the original PIS and that I had made a mistake in ordering. Set 4 Baby also attempted to charge $6.56 in shipping, even though the product pages state "free shipping." Set 4 Baby was extremely difficult to deal with and would not accept any responsibility for the problem. I would not recommend doing business with Set 4 Baby under any circumstances.
When editing this review, I could not change the star rating. Just to be clear, I now know that the tubing is fine, but still am not pleased with the third party seller.
Customer Review: Product is great, but not the price
Summary: 4 Stars
I wasn't sure how to rate this because while the product is great, the fact that people are selling it on Amazon is really cruddy.
THE PRODUCT
Works great and lasts long. Only con is that it gets spotty from water sucked in, but that can be cleaned (run rubbing alcohol through it or leave the pump running to get out most of the moisture).
THE PRICE
I'm SO GLAD I read the reviews. I called Medela and got new tubing for free (shipping too), no questions asked. Well, except for what year I bought it and whether it was the Pump and Style original or advanced. My replacement tubing arrived yesterday.